Privacy policy

Last updated: September 13, 2026
GULLY & GULLY TRADERS INC. (“Gully & Gully,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit gullyngully.com, purchase products, contact us, submit a sourcing or wholesale request, request a quotation, or otherwise interact with us.
This policy is intended to describe our actual business practices and should be read together with any privacy notices presented at the point where information is collected.
1. Who We Are
GULLY & GULLY TRADERS INC.
59 Saddlebrook Court
Kitchener, Ontario N2R 0P6
Canada
Email: traders@gullyngully.com
Phone: +1 416-627-4418
Website: gullyngully.com
2. Personal Information We May Collect
Depending on how you interact with us, we may collect:
Contact information, such as your name, business name, job title, billing address, shipping address, email address, and telephone number.
Account and transaction information, such as orders, products purchased, invoices, payment status, returns, refunds, and communications about a transaction.
Sourcing and wholesale inquiry information, such as requested product, quantity, specifications, dimensions, materials, target price or budget, destination, required timeline, packaging, branding or private-label requirements, intended use, and other details you choose to provide.
Files and content you submit, such as photographs, drawings, logos, artwork, specifications, certificates, product references, packaging files, or other attachments.
Device and usage information, such as IP address, browser type, device information, cookie identifiers, pages viewed, referring pages, and interactions with the Website, where collected by Shopify or other technologies used on the Website.
Customer-service information, including emails, messages, requests, complaints, feedback, and other communications.
Marketing preferences and information about whether you have consented to or unsubscribed from promotional communications.
Other information you voluntarily provide to us.
Payment information may be processed by Shopify and payment service providers. We may receive transaction-related information, but we do not necessarily receive or store complete payment-card details.
3. How We Collect Information
We may collect personal information directly from you when you place an order, complete a form, request sourcing or wholesale pricing, contact us, create or use an account, subscribe to marketing, or otherwise communicate with us.
We may also receive information automatically through the Website and from service providers involved in operating our business, including Shopify, payment processors, shipping and logistics providers, analytics providers, fraud-prevention providers, and other service providers.
4. Why We Use Personal Information
We may use personal information for purposes such as:
processing and fulfilling retail orders;
reviewing and qualifying sourcing or wholesale inquiries;
communicating with you about requested products, specifications, pricing, samples, quotations, orders, payments, shipping, delivery, returns, refunds, or customer service;
contacting manufacturers, suppliers, distributors, freight providers, customs brokers, warehouses, or other service providers as reasonably necessary to evaluate or fulfil a sourcing or wholesale request;
creating quotations, invoices, transaction records, and order documentation;
verifying transactions, preventing fraud, maintaining security, and protecting our rights and the rights of customers and third parties;
operating, maintaining, analyzing, and improving the Website and our services;
maintaining business, accounting, tax, compliance, and customer-service records;
complying with legal, regulatory, customs, tax, law-enforcement, or other lawful requirements;
sending marketing communications where permitted by applicable law and consistent with your choices; and
other purposes disclosed to you at or before the time of collection, or otherwise permitted or required by law.
5. Sourcing and Supplier Disclosures
When you submit a sourcing, wholesale, custom-product, or private-label request, we may need to share relevant request information with prospective or selected manufacturers, suppliers, distributors, laboratories, inspection providers, freight companies, customs brokers, warehouses, or other service providers so that we can assess feasibility, obtain pricing, arrange samples, coordinate production, verify specifications, or fulfil an order.
We will seek to limit information shared with such parties to what is reasonably necessary for the applicable business purpose. If your files contain personal information or confidential information that is not necessary for the sourcing request, please remove it before submission where practical.
6. Shopify and Other Service Providers
Our store is hosted on Shopify. Shopify and other service providers may process personal information to provide ecommerce, hosting, checkout, payment, security, analytics, communication, shipping, or related services. Their handling of information may also be governed by their own privacy terms and applicable law.
We may use third-party applications or integrations with Shopify. When such services process personal information on our behalf or in connection with the Website, information may be disclosed to them as reasonably necessary to provide their services.
7. International Processing and Transfers
Because Shopify, suppliers, manufacturers, logistics providers, payment providers, and other service providers may operate in different countries, personal information may be processed or stored outside your province or outside Canada. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement, or regulatory authorities as permitted by those laws.
8. Cookies and Similar Technologies
The Website may use cookies and similar technologies for functions such as keeping the Website operational, remembering preferences, maintaining shopping-cart or session information, security, analytics, and, where enabled and permitted, advertising or marketing.
Your browser may allow you to block or delete cookies. Some Website functions may not work properly if required cookies are disabled. Where required by applicable law, we will provide appropriate choices regarding non-essential cookies or similar technologies.
9. Marketing Communications
We may send promotional emails or other electronic marketing communications where we have the consent or other legal basis required by applicable law. You may unsubscribe using the unsubscribe mechanism included in the communication or by contacting us at traders@gullyngully.com. Unsubscribing from marketing does not prevent us from sending transactional or service communications relating to an inquiry, quotation, order, payment, delivery, account, or customer-service matter.
10. Consent and Choices
Where consent is required, we seek to explain the purposes for which personal information is collected, used, or disclosed. You may withdraw consent to future use or disclosure that depends on consent, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide a requested product or service where the information is necessary for that purpose.
11. Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy and to satisfy legitimate business, accounting, tax, legal, dispute-resolution, security, and recordkeeping requirements. Retention periods may vary depending on the type of information and the transaction.
12. Security
We use administrative, technical, and organizational safeguards appropriate to the nature of the information in our control. No method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot promise absolute security.
13. Access and Correction
Subject to applicable law, you may request access to personal information we hold about you and may request correction of information that is inaccurate or incomplete. We may need to verify your identity before responding. Certain legal exceptions may apply.
Requests may be sent to traders@gullyngully.com.
14. Privacy Questions and Complaints
Questions, requests, or complaints about our handling of personal information may be directed to our Privacy Contact at:
GULLY & GULLY TRADERS INC.
59 Saddlebrook Court
Kitchener, Ontario N2R 0P6
Canada
Email: traders@gullyngully.com
Phone: +1 416-627-4418
We will review privacy concerns and respond as reasonably appropriate under applicable law. You may also have the right to contact the privacy regulator having jurisdiction over your complaint.
15. Children
The Website is not intended to knowingly collect personal information from children except where permitted by law and with any consent required by law. If you believe a child has provided personal information to us improperly, contact us so we can review the matter.
16. External Links
The Website may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties, and you should review their privacy notices before providing information to them.
17. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal requirements. The current version will be posted on the Website with its latest update date.